AI Chatbots / Introduction to AI Chatbots

Real-world Applications of AI Chatbots

AI chatbots are not just limited to customer support. In this tutorial, we will look at various real-world applications of AI chatbots.

Tutorial 5 of 5 5 resources in this section

Section overview

5 resources

An overview of AI chatbots, their history, and their importance in today's digital world.

Real-world Applications of AI Chatbots

1. Introduction

Goal of the tutorial: The aim of this tutorial is to explore the practical applications of AI chatbots in the real-world, beyond just customer support.

What you will learn: By the end of this tutorial, you will have a clear understanding of how AI chatbots can be used in various sectors, and you'll be equipped with practical code examples for creating AI chatbots for different use-cases.

Prerequisites: Basic knowledge of Python and AI concepts would be beneficial for understanding this tutorial.

2. Step-by-Step Guide

AI chatbots can be integrated into various sectors such as healthcare, education, eCommerce, etc. Let's look at these applications in detail:

Healthcare: Chatbots can assist in scheduling appointments, remind patients to take their medications, and even provide health advice based on symptoms inputted by the user.

Education: Educational institutions can use chatbots to answer FAQs, provide course information, and assist in the admission process.

eCommerce: eCommerce businesses can leverage chatbots to provide product recommendations, assist in the checkout process, and handle customer queries.

3. Code Examples

Example 1: AI Chatbot for Healthcare

# Importing required libraries
from chatterbot import ChatBot
from chatterbot.trainers import ChatterBotCorpusTrainer

# Create a chatbot
bot = ChatBot('HealthBot')

# Train the chatbot with english greetings and health corpus
trainer = ChatterBotCorpusTrainer(bot)
trainer.train(
    "chatterbot.corpus.english.greetings",
    "chatterbot.corpus.english.health"
)

# Get a response for the user
user_input = "I have a headache"
response = bot.get_response(user_input)
print(response)

In this example, we import the necessary libraries and create a chatbot named 'HealthBot'. We then train the bot using the 'greetings' and 'health' corpus from Chatterbot. Finally, we get a response from the bot for the input "I have a headache".

Example 2: AI Chatbot for eCommerce

# Importing required libraries
from chatterbot import ChatBot
from chatterbot.trainers import ListTrainer

# Create a chatbot
bot = ChatBot('EcomBot')

# Train the chatbot with custom eCommerce dialog
trainer = ListTrainer(bot)
trainer.train([
    "What's the price of iPhone 12?",
    "The price of iPhone 12 is $699."
])

# Get a response for the user
user_input = "What's the price of iPhone 12?"
response = bot.get_response(user_input)
print(response)

Here, we create an 'EcomBot' and train it using a custom dialog related to eCommerce. Finally, we get a response from the bot for the input "What's the price of iPhone 12?".

4. Summary

We explored how AI chatbots can be used in various sectors like healthcare, education, and eCommerce. We also looked at practical code examples for creating AI chatbots for these sectors.

Next steps for learning: To learn more, you can explore how to train these chatbots with larger datasets and how to integrate these chatbots into web applications.

Additional resources:
- Chatterbot Documentation
- Building a Chatbot with TensorFlow and Keras

5. Practice Exercises

Exercise 1: Create an AI chatbot for a Restaurant that can answer queries related to the menu and table reservations.

Exercise 2: Develop an AI chatbot for a university that can answer queries related to admission, courses, and professors.

Solutions: The solutions can be approached similarly to the examples given above. You need to train your chatbot with a custom dataset that includes possible queries and their responses.

Tips for further practice: Try integrating these chatbots into a real web application for a more practical understanding.

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