Case Study

SaaS Analytics Platform

Subscription dashboard with Stripe billing and multi-tenant logic.

SaaS Stripe Backend
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Overview

A unified analytics and billing platform for a growing SaaS brand to track revenue, cohorts, and usage across tenants.

Goals

  • Provide accurate subscription and revenue analytics across tenants.
  • Reduce billing failures and support escalations.
  • Give product and finance teams self-serve reporting.

Challenge

The team lacked consistent billing data, struggled with failed payments, and had no single source of truth for tenant-level metrics.

Constraints

  • Existing Stripe billing needed to remain in place.
  • Minimal downtime during migration.
  • Strict tenant data isolation requirements.

Solution

We delivered a multi-tenant analytics platform with Stripe event ingestion, reliable reconciliation, and a role-aware KPI dashboard.

Architecture

  • Event-driven Stripe ingestion with idempotent processors.
  • Tenant-aware data model and RBAC access layer.
  • Aggregate tables for fast KPI queries.

Implementation

  • Built ingestion pipeline for Stripe webhooks and retries.
  • Created reconciliation jobs for invoices and payments.
  • Delivered dashboard views for MRR, churn, and cohort analysis.

Tech Stack

Django PostgreSQL Stripe API Redis Celery Bootstrap

Timeline

  • Week 1: Discovery, data model, and Stripe event mapping.
  • Weeks 2-3: Ingestion pipeline, reconciliation jobs, RBAC.
  • Week 4: KPI dashboard, QA, and rollout.

Results

  • Reduced billing support tickets with automated reconciliation.
  • Delivered weekly KPI visibility for product and finance teams.
  • Enabled self-serve reporting for tenant admins.

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