Case Study

Custom WooCommerce Plugin

Subscription and webhook automation system for WooCommerce.

WordPress Stripe Automation

Overview

A custom plugin that automated subscription lifecycle events and order syncing for a high-volume store.

Goals

  • Ensure reliable subscription lifecycle handling.
  • Reduce manual customer support tasks.
  • Add clear admin visibility into billing events.

Challenge

Webhook delays caused data mismatches, and support teams spent hours fixing subscription issues manually.

Constraints

  • Must be compatible with existing WooCommerce setup.
  • No downtime for checkout.
  • Support team needed intuitive admin screens.

Solution

We built a WordPress plugin with secure webhook processing, audit logs, and admin tools for quick remediation.

Architecture

  • Webhook processing queue with retry and signature validation.
  • Subscription state machine for clean transitions.
  • Admin dashboards with audit trail and quick actions.

Implementation

  • Built webhook handler with idempotency keys.
  • Created admin settings and reporting screens.
  • Added automation for renewal failures and notifications.

Tech Stack

WordPress PHP WooCommerce Stripe API MySQL

Timeline

  • Week 1: Audit current plugin setup and define event flow.
  • Week 2: Build webhook processor and subscription logic.
  • Week 3: Admin UI, QA, and rollout.

Results

  • Cut manual subscription updates by 70 percent.
  • Improved checkout reliability during traffic spikes.
  • Gave support teams a clear admin dashboard.

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